Returns & Exchanges
At Mace Engineering Group, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe fits perfectly and meets our high standards for style and quality.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing